We built our Lean Six Sigma training model based on the experience we've gained through robust quality and improvement work within the Dartmouth Health academic healthcare system. Dartmouth Health serves a patient population of 1.2 million people in New England and offers access to more than 1,000 primary care doctors and specialists in almost every area of medicine. The Dartmouth Health system includes:
- Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics, in Lebanon, Concord, Manchester, Nashua, and Keene, New Hampshire, and Bennington, Vermont, including a cancer center and children's hospital in Lebanon, New Hampshire
- Member organizations in New Hampshire and Vermont
Our Lean Six Sigma training model was designed to teach the skills necessary to participate in—and ultimately to design and lead—quality improvement and value creation initiatives within the healthcare sector. The curriculum challenges students with progressively advanced coursework in quality improvement theory, process, tools and measurement.
Our model draws on established process improvement methodologies including Six Sigma and Lean. We teach students to structure their projects around the DMAIC framework: Define, Measure, Analyze, Improve and Control.